1. Information We Collect
When you use Coordinista, we collect the following types of information:
- Personal Information: such as your name, phone number, and email address provided during account registration or security settings setup.
- Authentication Data: including your IP address, device details, login timestamps, and One-Time Password (OTP) verification activity.
- Usage Information: interactions with our platform, such as feature usage and settings preferences.
2. How We Use Your Information
We use the information we collect to:
- Authenticate users through Multi-Factor Authentication (MFA) and OTP verification.
- Improve and maintain the performance and security of our services.
- Provide customer support and communicate account-related updates.
We do not use your information for marketing purposes, and no promotional messages will be sent via SMS.
3. Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties for advertising or marketing purposes. Your information may be shared with service providers strictly for operating and maintaining our services, and always under confidentiality agreements.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, or misuse. These measures include encryption, secure data storage, and access controls.
5. Your Rights and Choices
You may update your account information at any time through the Coordinista app. You may also disable MFA and opt out of SMS communications by modifying your security settings or contacting our support team.
6. Data Retention
We retain your information only for as long as necessary to provide our services and fulfill our legal obligations. When data is no longer required, we securely delete or anonymize it.
7. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this policy or how your data is handled, please contact us at [email protected].